Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction
DOI:
https://doi.org/10.23887/ijssb.v4i4.28587Keywords:
Perceived Organizational Support, Engagement, PerformanceAbstract
This study was to analyze the effect of perceived organizational support on employee engagement and its impact on employee job satisfaction. This type of research is explanatory research with a quantitative approach. Hypothesis testing using the hierarchical regression analysis method with the help of SPSS version 21. The results showed that: there was a positive influence on perceived organizational support on employee engagement. with the result Z = 0.628; t = 6,096; p <0.001; there is a positive effect of perceived organizational support on employee performance indicated by the result Y = 0.791; t = 12,022; p <0.001; There is a positive influence on employee engagement on employee performance as indicated by Y = 0.323; t = 2,766; p <0.01); and employee engagement can be proven as a mediating variable on the effect of perceived organizational support on the performance of administrative employees. So, there is an effect of perceived organizational support on employee engagement and its impact on employee job satisfaction. These findings are expected to evaluate employee performance and understand the process of implementing policies for employees.
References
Afendi, A., Wibowo, A., & Wangloan, E. H. (2020). the Model of Perceived Organizational Support, Employee Engagement, Organizational Citizenship Behavior in the Environment Directorate General of Sea Transportation. International Review of Management and Marketing, 10(1), 79–83. https://doi.org/10.32479/irmm.9145
Alkasim, M. A., & Prahara, S. A. (2019). Perceived Organizational Support Dengan Employee Engagement Pada Karyawan. Psikoislamedia, 4(2), 185–194. http://dx.doi.org/10.22373/psikoislamedia.v4i2.5169
Ariarni, N., & Afrianty, T. W. (2017). Pengaruh Perceived Organizational Support Terhadap Kinerja Karyawan Dengan Employee Engagement Sebagai Variable Intervening ( Studi pada Karyawan PT . Pos Indonesia Kota Madiun ). Jurnal Administrasi Bisnis, 50(4), 169–177. http://administrasibisnis.studentjournal.ub.ac.id/index.php/jab/article/view/2045
Asih, G. Y., & Dewi, R. (2017). Komitmen Karyawan Ditinjau Dari Self Efficacy Dan Persepsi Dukungan Organisasi,Di Cv. Wahyu Jaya Semarang. Jurnal Dinamika Sosial Budaya, 19(1), 35. https://doi.org/10.26623/jdsb.v19i1.684
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and Work Engagement: The JDR Approach. Annual Review of Organizational Psychology and Organizational Behavior, 1, 389–411. https://doi.org/10.1146/annurev-orgpsych-031413-091235
Dai, K., & Qin, X. (2016). Perceived Organizational Support and Employee Engagement: Based on the Research of Organizational Identification and Organizational Justice. Open Journal of Social Sciences, 04(12), 46–57. https://doi.org/10.4236/jss.2016.412005
Fajriah, N., & Darokah, M. (2016). Pengaruh Efikasi Diri Dan Persepsi Iklim Organisasi Terhadap Kinerja Dengan Employee Engagement Sebagai Variabel Mediator Pada Karyawan Bmt Bif Yogyakarta. Humanitas, 13(1), 37. https://doi.org/10.26555/humanitas.v13i1.3841
Fatdina. (2015). Peran Dukungan Organisasi Yang Dirasakan Karyawan Sebagai Mediator Pengaruh Keadilan Prosedural Terhadap Perilaku Kewarganegaraan Organisasi. Jurnal Psikologi, 36(1), 1–17. https://doi.org/10.22146/jpsi.7901
Fatoni, M., Prihatini, D., & Barokah Suryaningsih, I. (2018). The Role of OCB in Mediating The Effect of Employee Engagement and Organizational Commitment on Employee Performance: Contract vs Permanent Employees. International Journal of Scientific Research and Management, 6(08), 568–579. https://doi.org/10.18535/ijsrm/v6i8.el03
Iskandar, S., & Juhana, E. (2014). Pengaruh Kompetensi Dan Lingkungan Kerja Terhadap Kepuasan Kerja Serta Implikasinya Pada Kinerja Guru Di SDN Baros Mandiri 5 Kota Cimahi. Jurnal Ekonomi, Bisnis & Entrepreneurship, 8(2), 86–98. http://jurnal.stiepas.ac.id/index.php/jebe/article/view/41
Kang, J. Y., Lee, M. K., Fairchild, E. M., Caubet, S. L., Peters, D. E., Beliles, G. R., & Matti, L. K. (2020). Relationships Among Organizational Values, Employee Engagement, and Patient Satisfaction in an Academic Medical Center. Mayo Clinic Proceedings: Innovations, Quality & Outcomes, 4(1), 8–20. https://doi.org/10.1016/j.mayocpiqo.2019.08.001
Lase, M., Manurung, Y. S., & Akmal, M. El. (2020). Keinginan Berpindah Kerja ditinjau dari Persepsi Dukungan Organisasi Karyawan Toko Matahari Medan Fair. Journal of Education, Humaniora and Social Sciences (JEHSS), 2(3), 597–606. https://doi.org/10.34007/jehss.v2i3.120
Luh, N., Astuti, P., Putu, N., & Harta, S. (2016). Pengaruh Work Engagement Pada Kinerja Transformasional Sebagai Pemoderasi. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 12(5), 4057–4082. https://ojs.unud.ac.id/index.php/EEB/article/view/24128
Luh, N., Eka, P., Prastiwi, Y., Ningsih, L. K., & Gorda, A. A. N. E. S. (2020). Perceived organizational support dan kinerja pegawai : leader member exchange sebagai mediator Perceived organizational support and employee performance : leader member exchange as a mediator. Kinerja, 17(2), 298–304. https://doi.org/http://dx.doi.org/10.29264/jkin.v17i2.7490
Mufarrikhah, J. L., Yuniardi, M. S., & Syakarofath, N. A. (2020). Peran Perceived Organizational Support terhadap Work Engagement Karyawan. Gadjah Mada Journal of Psychology (GamaJoP), 6(2), 151–164. https://doi.org/10.22146/gamajop.56396
Mujiasih, E. (2015). Hubungan Antara Persepsi Dukungan Organisasi (Perceived Organizational Support) Dengan Keterikatan Karyawan (Employee Engagement) Endah Mujiasih. Jurnal Psikologi Undip, 14(1), 40–51. https://doi.org/https://doi.org/10.14710/jpu.14.1.40-51
Mursidta, S. (2017). Pengaruh Perceived Organizational Support (Persepsi Dukungan Organisasi) Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada Pt. Varia Usaha Beton Gresik. Jurnal Ilmu Manajemen (JIM), 5(1), 1–12. https://jurnalmahasiswa.unesa.ac.id/index.php/jim/article/download/18387/16763
Panuju, N. F., & Mangundjaya, W. L. (2018). Persepsi Dukungan Organisasi dan Komitmen Afektif Organisasi: Peran Mediasi Keterikatan Karyawan pada Karyawan Pertelevisian. Psikohumaniora: Jurnal Penelitian Psikologi, 3(2), 223. https://doi.org/10.21580/pjpp.v3i2.2790
Pertiwi, L. D., Istiqomah, E., & Zwagery, R. V. (2019). Hubungan Antara Determinasi Diri Dengan Keterikatan Kerja Pada Karyawan Pt Pelindo Iii ( Persero ) Cabang Banjarmasin the Relationship Between Self Determination Toward the Work Engagement on Employees of Pt Pelindo Iii ( Persero ) Banjarmasin Branch. Jurnal Kognisia, 2(1), 94–98. https://doi.org/https://doi.org/10.20527/jk.v2i1.1623
Pringgabayu, D., & Kusumastuti, D. (2016). Peningkatan Keterkaitan Karyawan Melalui Sistem Rekrutmen, Desain Pekerjaan, Kompensasi dan Iklim Organisasi dengan Lingkungan Kerja Sebagai Variabel Moderasi. Bina Ekonomi, 20(2), 141–162. https://doi.org/10.26593/be.v20i2.2307.141-162
Simatupang, M. F., & Salendu, A. (2019). Persepsi Dukungan Organisasi Sebagai Mediator Antara Keadilan Organisasi Dan Kepuasan Kerja Karyawan Di PT ABC. Jurnal Diversita, 5(2), 86–94. http://dx.doi.org/10.31289/diversita.v5i2.2696
Sufriadi, D. (2018). Peranan Kepemimpinan dalam Meningkatkan Etos Kinerja Pegawai pada Biro Tata Pemerintahan Sekretariat Daerah Provinsi Aceh. Gastrointestinal Endoscopy, 1(2), 279–288. https://doi.org/10.32877/eb.v1i2.31
Wardani, L. M. I., & Anwar, M. S. (2019). The role of quality of work life as mediator: Psychological capital and work engagement. Humanities and Social Sciences Reviews, 7(6), 447–463. https://doi.org/10.18510/hssr.2019.7670