Management Control System and Firm Performance: A Strategic Approach

Authors

  • Ismail Badollahi Department of Accounting, Faculty of Economics and Business, Universitas Muhammadiyah Makassar, Indonesia
  • Nurhidayah Department of Accounting, Faculty of Economics and Business, Universitas Muhammadiyah Makassar, Indonesia
  • Ambo Upe Department of Sociology, Universitas Halu Oleo, Kendari, Indonesia
  • Aneeq Inam School of Business and Quality Management, Hamdan Bin Mohammed Smart University (HBMSU), Dubai, United Arab Emirates

DOI:

https://doi.org/10.23887/ijssb.v8i4.76660

Keywords:

Firm Capability, Firm Performance, Management Control System

Abstract

This research aims to examine the relationship between management control systems and firm performance through firm capability. The research used a survey method in processing industrial companies with a population of 137. The number of samples analyzed was 63 samples. The analytical tool used to test the hypothesis is Partial Least Square (PLS) with the help of smart PLS software version 4.0. The research results succeeded in proving a direct relationship between the management control system affecting firm capability, the management control system on firm performance, and firm capability on firm performance. Apart from that, the results of this research also prove that firm capability can mediate the relationship between the management control system and firm performance. This indicates that the company’s success in achieving optimal performance and achieving competitive advantage lies in the strategy of implementing the management control system and firm capability. Therefore, the company continues to improve its management control system and capability so that firm performance can improve and achieve competitive advantage.

References

Agarwal, S., Krishna Erramilli, M., & Dev, C. S. (2003). Market orientation and performance in service firms: Role of innovation. Journal of Services Marketing, 17(1), 68–82. https://doi.org/10.1108/08876040310461282 DOI: https://doi.org/10.1108/08876040310461282

Aliyu, N. S., Jamil, C. Z. M., & Mohamed, R. (2014). The Mediating Role of Management Control System in the Relationship between Corporate Governance and the Performance of Bailed-out Banks in Nigeria. Procedia - Social and Behavioral Sciences, 164(August), 613–620. https://doi.org/10.1016/j.sbspro.2014.11.154 DOI: https://doi.org/10.1016/j.sbspro.2014.11.154

Almarri, K., & Gardiner, P. (2014). Application of Resource-based View to Project Management Research: Supporters and Opponents. Procedia - Social and Behavioral Sciences, 119, 437–445. https://doi.org/10.1016/j.sbspro.2014.03.049 DOI: https://doi.org/10.1016/j.sbspro.2014.03.049

Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108 DOI: https://doi.org/10.1177/014920639101700108

Bhuian, S. N., Menguc, B., & Bell, S. J. (2005). Just entrepreneurial enough: The moderating effect of entrepreneurship on the relationship between market orientation and performance. Journal of Business Research, 58(1 SPEC.ISS), 9–17. https://doi.org/10.1016/S0148-2963(03)00074-2 DOI: https://doi.org/10.1016/S0148-2963(03)00074-2

Bisbe, J., & Otley, D. (2004). The effects of the interactive use of management control systems on product innovation. Accounting, Organizations and Society, 29(8), 709–737. https://doi.org/10.1016/j.aos.2003.10.010 DOI: https://doi.org/10.1016/j.aos.2003.10.010

Cooper, D. R., & Schindler, P. (2014). Business research methods. Mcgraw-hill.

Duréndez, A., Ruíz-Palomo, D., García-Pérez-de-Lema, D., & Diéguez-Soto, J. (2016). Management control systems and performance in small and medium family firms. European Journal of Family Business, 6(1), 10–20. https://doi.org/10.1016/j.ejfb.2016.05.001 DOI: https://doi.org/10.1016/j.ejfb.2016.05.001

Ghozali, I., & Latan, H. (2015). Partial least squares konsep, teknik dan aplikasi menggunakan program smartpls 3.0 untuk penelitian empiris. Semarang: Badan Penerbit UNDIP.

Grant, R. M. (1991). Grant (1991).pdf. In California Management Review: Vol. Spring (pp. 114–135). DOI: https://doi.org/10.2307/41166664

Gschwantner, S., & Hiebl, M. R. W. (2016). Management control systems and organizational ambidexterity. Journal of Management Control, 27(4), 371–404. https://doi.org/10.1007/s00187-016-0236-3 DOI: https://doi.org/10.1007/s00187-016-0236-3

Gupta, P., & Chauhan, S. (2021). Firm capabilities and export performance of small firms: A meta-analytical review. European Management Journal, 39(5), 558–576. DOI: https://doi.org/10.1016/j.emj.2020.12.003

Henri, J. F. (2006). Management control systems and strategy: A resource-based perspective. Accounting, Organizations and Society, 31(6), 529–558. https://doi.org/10.1016/j.aos.2005.07.001 DOI: https://doi.org/10.1016/j.aos.2005.07.001

Homburg, C., Artz, M., & Wieseke, J. (2012). Measurement Systems : Does Performance ? Journal of Marketing, 76(May), 56–77. DOI: https://doi.org/10.1509/jm.09.0487

Hussein, N., Mohamad, A., Noordin, F., & Ishak, N. A. (2014). Learning Organization and its Effect On Organizational Performance and Organizational Innovativeness: A Proposed Framework for Malaysian Public Institutions of Higher Education. Procedia - Social and Behavioral Sciences, 130, 299–304. https://doi.org/10.1016/j.sbspro.2014.04.035 DOI: https://doi.org/10.1016/j.sbspro.2014.04.035

Jamil, C. Z. M., & Mohamed, R. (2013). The Effect of Management Control System on Performance Measurement System at Small Medium Hotel in Malaysia. International Journal of Trade, Economics and Finance, 4(4), 202–208. https://doi.org/10.7763/ijtef.2013.v4.286 DOI: https://doi.org/10.7763/IJTEF.2013.V4.286

Jukka, T. (2021). Does business strategy and management control system fit determine performance? International Journal of Productivity and Performance Management, 72(3), 659–678. DOI: https://doi.org/10.1108/IJPPM-11-2020-0584

Junqueira, E., Dutra, E. V., Filho, H. Z., & Gonzaga, R. P. (2016). The effect of strategic choices and management control systems on organizational performance. Revista Contabilidade e Financas, 27(72), 334–348. https://doi.org/10.1590/1808-057x201601890 DOI: https://doi.org/10.1590/1808-057x201601890

Koufteros, X., Verghese, A., & Lucianetti, L. (2014). The effect of performance measurement systems on firm performance: A cross-sectional and a longitudinal study. Journal of Operations Management, 32(6), 313–336. https://doi.org/10.1016/j.jom.2014.06.003 DOI: https://doi.org/10.1016/j.jom.2014.06.003

Langfield-smith, K. I. M. (1997). Rainfall, commerce and politics. Science, 15(368), 110–111.

Lee, Y. K., Kim, S. H., Seo, M. K., & Hight, S. K. (2015). Market orientation and business performance: Evidence from franchising industry. International Journal of Hospitality Management, 44, 28–37. https://doi.org/10.1016/j.ijhm.2014.09.008 DOI: https://doi.org/10.1016/j.ijhm.2014.09.008

Mulyono, F. (2013). Firm Capability dalam Teori Resource-Based View. Jurnal Administrasi Bisnis, 9(2), 128–143.

Nani, D. A., Apri, V., & Safitri, D. (2021). Exploring the Relationship between Formal Management Control Systems , Organisational Performance and Innovation : The Role of Leadership Characteristics. 14(9), 207–224. DOI: https://doi.org/10.22452/ajba.vol14no1.8

Otley, D. (2016). The contingency theory of management accounting and control: 1980-2014. Management Accounting Research, 31, 45–62. https://doi.org/10.1016/j.mar.2016.02.001 DOI: https://doi.org/10.1016/j.mar.2016.02.001

Rosli, M. M., & Sidek, S. (2013). The Impact of Innovation on the Performance of Small and Medium Manufacturing Enterprises: Evidence from Malaysia. Journal of Innovation Management in Small & Medium Enterprise, 2013, 1–16. https://doi.org/10.5171/2013.885666 DOI: https://doi.org/10.5171/2013.885666

Simons, R. (1994). Levers of control: How managers use innovative control systems to drive strategic renewal. Harvard Business Press. DOI: https://doi.org/10.1002/smj.4250150301

Simons, R. (2019). The role of management control systems in creating competitive advantage: new perspectives. In Management Control Theory (pp. 173–194). Routledge.

Su, S., Baird, K., & Schoch, H. (2017). Management control systems: The role of interactive and diagnostic approaches to using controls from an organizational life cycle perspective. Journal of Accounting and Organizational Change, 13(1), 2–24. https://doi.org/10.1108/JAOC-03-2015-0032 DOI: https://doi.org/10.1108/JAOC-03-2015-0032

Tessier, S., & Otley, D. (2012). A conceptual development of Simons’ Levers of Control framework. Management Accounting Research, 23(3), 171–185. https://doi.org/10.1016/j.mar.2012.04.003 DOI: https://doi.org/10.1016/j.mar.2012.04.003

Tucker, B., Thorne, H., & Gurd, B. (2009). Management Control Systems and Strategy: What’s Been Happening? Journal of Accounting Literature, 28, 123. http://search.proquest.com/docview/216304927?accountid=14691%5Cnhttp://linksource.ebsco.com/linking.aspx?sid=ProQ%3Aabiglobal&fmt=journal&genre=article&issn=07374607&volume=28&issue=&date=2009-01-01&spage=123&title=Journal+of+Accounting+Literature&atitle=

Widener, S. K. (2007). An empirical analysis of the levers of control framework. Accounting, Organizations and Society, 32(7–8), 757–788. https://doi.org/10.1016/j.aos.2007.01.001 DOI: https://doi.org/10.1016/j.aos.2007.01.001

Published

2024-11-25

How to Cite

Badollahi, I. ., Nurhidayah, Upe, A., & Inam, A. . (2024). Management Control System and Firm Performance: A Strategic Approach. International Journal of Social Science and Business, 8(4), in press. https://doi.org/10.23887/ijssb.v8i4.76660

Issue

Section

Articles