Analisis Beban Kerja Mental Karyawan Human Resources Development di Aston Banyuwangi  Hotel & Conference Center

Leny Istya Hartanti; Masetya  Mukti; Esa Riandy  Cardias

doi:10.23887/jmpp.v7i1.76790

Authors

Leny Istya Hartanti Politeknik Negeri Banyuwangi
Masetya Mukti Politeknik Negeri Banyuwangi
Esa Riandy Cardias Politeknik Negeri Banyuwangi

DOI:

https://doi.org/10.23887/jmpp.v7i1.76790

Keywords:

Mental Workload, Human Resources Development, Aston Banyuwangi Hotel & Conference Center

Abstract

Aston Banyuwangi Hotel & Conference Center is the first hotel in Banyuwangi under the management of Archipelago International and was established on May 9, 2018. In the Human Resources department at the hotel there is often overtime experienced by employees, so that the work done is less effective and efficient. This is because the work obtained is not in accordance with what is expected so that it will have an impact on the mental state experienced by employees due to the workload they experience. The purpose of this study was to analyze the measurement of mental workload in HRD employees. The research approach used is Mixed Method with Sequential explanatory designs. The results of mental workload measurements from all respondents fall into the "very high" mental workload category, namely for Human Resources Manager (HRM) with a value of 86, Human Resources Officer (HRO) with a value of 82, and Security Leader (SL) with a value of 85.33.

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