PERLINDUNGAN HUKUM TERHADAP PENGGUNA JASA PENGIRIMAN BARANG DALAM HAL TERJADINYA WANPRESTASI (STUDI KASUS DI PT JALUR NUGRAHA EKAKURIR (JNE) CABANG KOTA SINGARAJA)
DOI:
https://doi.org/10.23887/jatayu.v5i2.51627Keywords:
pengguna jasa,jasa pengiriman barang, kerugianAbstract
Penelitian ini bertujuan untuk (1) mengetahui upaya hukum yang dapat di tempuh pengguna jasa PT. JNE Cabang Kota Singaraja apabila mengalami kerugian akibat wanprestasi dalam hal keterlambatan pengiriman barang (2) bentuk ganti kerugian pengguna jasa PT. JNE cabang Kota Singaraja akibat wanprestasi dalam hal keterlambatan pengiriman barang.Jenis penelitian yang digunakan adalah penelitian hukum empiris yang bersifat deskriptif. Penentuan sampel yang digunakan adalah non probability sampling dengan bentuk purposive sampling yakni sampel yang akan dipilih berdasarkan pertimbangan/penelitian subjektif dari peneliti. Pengolahan dan analisa data dilakukan secara deskriptif kualitatif. Berdasarkan penelitian ini dapat diketahui bahwa perlindungan hukum terhadap pengguna jasa pengiriman barang dalam hal terjadinya wanprestasi adalah memberikan Upaya yang dapat di tempuh pengguna jasa bilamana mengalami kerugian akibat wanprestasi dan/atau pengguna jasa pengiriman barang pada PT. JNE cabang Kota Singaraja dapat mengajukan tuntutan ganti kerugian akibat wanprestasi berdasarkan ketentuan pasal 1243 KUHPerdata.
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